Installation of your Telraam in 11 steps
1. Plug the power cable into the side of the Telraam (as shown) and then plug it into the wall socket. When the Telraam is powered, the red light will light up continuously and the green light will start blinking. After a while the green light will be off. The red light must remain on continuously.
2. Fix the camera of your Telraam against the window and put the black box on the windowsill. The black box should NOT be stuck against the window. The Telraam can get hot. Place the black box so that air can circulate, with the side with ventilation holes facing upwards.
Left: First version of Telraam device. Right New 3D printed camera holder.
3. Take your mobile phone and open its Wi-Fi network via your settings. Select the wifi network "Telraam".
Enter the password:TelraamTelraam
Once your mobile device is connected to Telraam Wi-Fi, you will get a message saying that you are connected but do not have internet. This is not a problem.
Any problem with this step? Just read this article:
There is no Telraam Wifi visible?
4. Once you are connected to the "Telraam" WiFi network, use an Internet browser (Chrome, Edge, Firefox, etc.) on the mobile device to go to my.telraam.net. You will be directed to the page on the right. If my.telraam.net is not working, please use http://192.168.254.1.
Any problem with this step? Just read this article:
Connecting to the Telraam hotspot fails?
5. Select your language. Make a note or take a screenshot of the serial number that appears at the bottom of the page. You will only need this again at the end of your registration.
6. On this webpage of your mobile device, you see the image of what your Telraam sees on the street.
Any problem with this step, no image from the street? Just read this article:
I cannot see any camera images on my.telraam.net
7. Check whether this image is good. “Good” means that you can see as much traffic as possible passing on the street. You can change the camera angle for this (see video). Play around with this until you have found the most optimal image. If the camera holder hinges too easily, you can fix the camera position with, for example, a small drop of glue on the hinge point.
Here is how to adjust the positioning of the camera in a very easy way with the new 3D printed camera holder. This new camera holder ensures that the camera can be installed at a perfect angle without the risk of falling out of position.
8. Remember which traffic flows your Telraam can register based on the image you see: :
a. Cars on the house side
b. Cars at the opposite side
c. Bicyclists on house side
d. Bicyclists at the opposite side
e. Pedestrians at house side
f. Pedestrians at the opposite side
9. Enter the Wi-Fi data of your home network. Choose your wifi network name (SSID) from the drop-down menu. If your wifi network is not listed, click 'add custom wifi network' and fill in your wifi network. Fill in your password and click 'save and connect'. Watch out for spelling errors!
10. After clicking on "save and connect", your Telraam will automatically try to connect to the Wi-Fi network you just entered. You don't get data from your Telraam yet? Just read this article: No data is coming from my Telraam yet
11. There are currently two versions of the Telraam software. You will find the version number at the top left of the web page.
With the recent v11 (September 2021) a progress bar appears and there is an automatic check of the entered wifi data.
In the less recent v10, this check does not take place. You are therefore dependent on the web platform. If, after about 10-15 minutes, data comes in on the web platform, then the Wi-Fi data is correct..
If the connection was unsuccessful, there is probably a typo error or the wrong network has been selected. Please try again.Serial number
Once you have installed the device, you still need to complete the process by going back on www.telraam.net.
Now, you just have to log in and reach the final step. You must now enter your serial number here. The serial number consists of 15 digits and 2 control letters. Enter also the control letters. With the serial number, you are linking your device to your account and location. Without this link, the device will not function.
Your Telraam camera is installed on your window and your connection was successful? Then you can proceed with Step 4: Serial number and type of traffic.